Life after Microsoft - One firm's complete conversion to open source

There are so many flaws in this guys thinking, I don't know where to begin. I love the conflation of the Business Software Alliance with Microsoft and how it seems to be Microsoft's problem that he wasn't buying licenses. And he is progressive by not upgrading and never makes support calls...he truly isn't an IT guy (as he admits) and I have no idea why ZDNet would give he face time.